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Frequently asked questions

FAQs

Fitting

When should I buy a maternity bra? When should I buy a maternity bra?
When should I buy a nursing bra? When should I buy a nursing bra?
How many nursing bras do I need? How many nursing bras do I need?
What types of nursing bras are there? What types of nursing bras are there?
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Shipping

How much does shipping cost? How much does shipping cost?
Can I change my address after ordering? Can I change my address after ordering?
How long will my order take to arrive? How long will my order take to arrive?
Will I be able to track my order? Will I be able to track my order?
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Returns

I’d like to return my item(s)? I’d like to return my item(s)?
What is your return policy? What is your return policy?
Why don’t you offer exchanges? Why don’t you offer exchanges?
How long will it take for my refund... How long will it take for my refund to be processed?
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Eco

What do we do for Mother Nature? What do we do for Mother Nature?
What is Oeko-tex® Standard 100? What is Oeko-tex® Standard 100?
What is plastic-free shipping? What is plastic-free shipping?
What’s our plastic usage like? What’s our plastic usage like?
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Care

How do I look after my bras? How do I look after my bras?
How long should my nursing bra last? How long should my nursing bra last?
How many nursing bras will I need? How many nursing bras will I need?
How do I take care of my garments? How do I take care of my garments?
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Contact Us

Before you contact us... Before you contact us...
I’d like to talk to someone. I’d like to talk to someone.
I’ve got an issue with my product. I’ve got an issue with my product.
I need help with sizing. I need help with sizing.
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About us

Who exactly are we? Who exactly are we?
How do we support mamas? How do we support mamas?
How do we nurture nature? How do we nurture nature?
How do we make breastfeeding easy? How do we make breastfeeding easy?
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General

What payment methods can be used? What payment methods can be used?
How do I purchase a gift voucher? How do I purchase a gift voucher?
What are your terms of sale? What are your terms of sale?
What is your privacy policy? What is your privacy policy?
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Sale Details

Is there a members-only sale on? Is there a members-only sale on?
Is there a sale on? Is there a sale on?
Is there a promotion on? Is there a promotion on?
Is there a sale? Is there a sale?
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